CUSTOMER SERVICE
![info Info logo](https://www.fgc.cat/wp-content/uploads/2017/07/info.png)
012 GENCAT.CAT
Cost of the call:
depending on operator
Complaints hotline
900 90 15 15
![icono_discap-mob icona discap mob](https://www.fgc.cat/wp-content/uploads/2017/08/icono_discap-mob.png)
People with reduced mobility
If your start or destination station is
Pl. Catalunya, contact the information line 012 and you will be told how to proceed.
![icono_dialog Bocata Icona](https://www.fgc.cat/wp-content/uploads/2017/08/icono_dialog.png)
Customer Care Centre at Pl. Catalunya station
Entrance hall of Barcelona-Pl. Catalunya station
Open: 8am – 8pm
(Monday to Friday, working days)
![icono_dialog Bocata Icona](https://www.fgc.cat/wp-content/uploads/2017/08/icono_dialog.png)
Customer Care Centre at Pl. Espanya
Entrance hall of Barcelona-Pl. Espanya
Open: 9am – 2pm and 4pm – 6.30pm
August 9am – 2pm
(Monday to Friday, working days)
![icono_dialog Bocata Icona](https://www.fgc.cat/wp-content/uploads/2017/08/icono_dialog.png)
Customer Care Centre at Balaguer station
Carrer Noguera Pallaresa S/N
Open: 8am – 8pm
[email protected]
PEOPLE WITH HEARING DISABILITIES
![icono_discap-aud icono discapacitat auditiva](https://www.fgc.cat/wp-content/uploads/2017/08/icono_discap-aud.png)