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FGC Customer Service

Enquiries Claims

Claims telephone

900 90 15 15

People with hearing disabilities

SMS 675 78 70 02
Fax 93 366 32 36
Email cicrubi@fgc.cat

Plaça Catalunya Customer Service Center

Barcelona-Plaça Catalunya Station Main Lobby
Open from 7 am to 9 pm
(from Monday to Friday)

Plaça Espanya Customer Service Center

Barcelona-Plaça Espanya Station Main Lobby
Open from 9 am to 2 pm and from 4 pm to 7 pm
(from Monday to Friday)
August: 9 h. to 14 h.

Enquiry form

First Name *

Middle Name *

Last Name *

ID Document No.

Address

Town / Province

Postcode

Email *

Telephone

Type of enquiry *

Enquiry *

I require an answer I do not require an answer

In compliance with current laws on personal data protection, you are informed that these data will be included on the FGC database. FGC will use this information to prepare reports on customer satisfaction levels. You may, at any time, exercise your rights to access, rectify, cancel and oppose the use of this information by contacting FGC, Cardenal de Sentmenat, 4, 08017, Barcelona (Spain), indicating reference LOPD.